Privacy Policy

Last updated: June 24, 2026

Zivv Tech LLC ("Zivv", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website at zivv.dev and our Services.

1. Information We Collect

Information you provide

• Account data: name, email address, and company details when you register or contact us.
• Billing data: handled by our payment processor (see Section 4). We do not store full payment card numbers.
• Communications: messages you send to support@zivv.dev.

Information collected automatically

• Usage data: API request metadata, timestamps, and performance metrics.
• Technical data: IP address, browser type, and device information.

2. How We Use Information

• To provide, operate, and maintain the Services;
• To process subscriptions and payments;
• To monitor usage, prevent abuse, and improve performance;
• To respond to support requests and communicate with you;
• To comply with legal obligations.

3. Legal Bases

Where required (e.g., under the EU/UK GDPR), we process personal data on the bases of contract performance, legitimate interests, consent, and legal compliance.

4. Payment Processing

Payments are processed by our Merchant of Record, Paddle.com Market Limited. When you make a purchase, Paddle collects and processes your payment and billing information under its own Privacy Policy. We receive transaction confirmations but not your full payment card details.

5. Sharing of Information

We do not sell your personal data. We share information only with:

• Service providers who help us operate the Services (e.g., hosting, payment processing, analytics), bound by confidentiality obligations;
• Authorities when required by law or to protect our rights.

6. Data Retention

We retain personal data for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

7. International Transfers

We operate internationally. Your information may be processed in the United States and other countries. Where applicable, we use appropriate safeguards for cross-border transfers.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, and to object to processing or request data portability. To exercise these rights, contact support@zivv.dev.

9. Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure.

10. Children's Privacy

The Services are not directed to individuals under 18, and we do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date reflects the latest revision. Continued use of the Services after changes constitutes acceptance.

12. Contact